Refund is valid for 7 calendar days from the date of purchase and must be requested via the MetaCare app.
Final decision on the refund request will be made by the merchant.
Upon approval of the refund request, the payment will be processed within 48 hours. For credit cards and e-wallets, the payment will be reversed. For all other payment methods, we will reach out toyou for a bank account to transfer the refund.